Wingecarribee Shire Council

TEAM LEADER LEADERSHIP PROGRAM

OrganisationAL Profile

Wingecarribee Shire Council is the local government authority for the Southern Highlands region of New South Wales, serving communities across towns and villages including Bowral, Mittagong, Moss Vale, and beyond. The Council is committed to delivering high-quality services, sustainable development, and strong community engagement.

Focused on enhancing the liveability, resilience, and prosperity of the region, Wingecarribee Shire Council supports local infrastructure, environmental initiatives, economic development, and social wellbeing—guided by a vision for a connected, thriving, and sustainable future.

PROGRAM OVERVIEW

HNECC PHN engaged the Australian Leadership Academy (ALA) to design and deliver a bespoke Leadership and Effective Relationships Program to support the ongoing professional development of the Commissioned Services Team and Contracts Team.

Delivered in Newcastle, NSW, the program focused on leading with personal responsibility and accountability, deepening self-awareness, and strengthening relationships. It also introduced practical frameworks, including Leading High-Performance Conversations, to enhance communication, influence, and accountability in everyday interactions.

A defining feature of the program was ALA’s agenda-setting methodology, which enabled the teams to surface critical adaptive challenges and future priorities. As a result, the Commissioned Services Team and Contracts Team strengthened alignment, collaboration, and overall effectiveness, enhancing their capacity to navigate complexity and deliver impact.

HNECC PHN
Commissioning Team and Contracts Team

team leader leadership Program Feedback

ALA’s leadership program was
motivational and challenging?

95% strongly Agree

ALA’s approach supported the learning needs of the Team Leaders?

90% strongly Agree

The Team Leaders actively participated
in the program?

92% strongly Agree

ALA’s leadership facilitator was
credible and effective?

97% strongly Agree

“thank you… I learnt so much AND liked the resources and practical sessions”

Stuart Neal
Coordinator Open Spaces

“great tools
to learn and apply
to
everyday leadership”

Tim Walding
Coordinator, Roads & Drainage Projects

Program outcomes:

To what extent would you recommend the Australian Leadership Academy?

96% highly recommend

Personal Responsibility and Accountability
The team committed to taking personal responsibility and accountability, acting with self-awareness by modelling above-the-line behaviours to strengthen cohesion and create a positive impact.
Coaching Capability and Growth
The program supported the team to develop their leadership practice by applying a coaching mindset, active listening, asking powerful questions, and engaging in developmental conversations to increase influence and effectiveness in everyday interactions.
Team Performance
The team worked together to embed consistent ways of working, support one another’s growth, and apply insights to enhance cohesion, communication, decision-making, and overall performance.
High-Performance Conversations
The team aligned around the application of a high-performance conversation framework, working assertively with colleagues and service providers, and strengthening leadership, influence, and capability across the organisation.
Embedding for Future Organisational Impact
The team committed to integrating coaching and feedback practices, reinforcing program learnings, strengthening collaboration, sustaining a high-performing team culture, and achieving long-term organisational outcomes.

“very engaging,
thought provoking, insightful and enjoYable”

Evonne Thorne
Coordinator, Health and Building