Program outcomes

• Leading Self

  Coordinators deepened their self-awareness and reflected on how their mindset, behaviours, and energy influence team dynamics and organisational culture. They committed to aligning with organisational values, role modelling professionalism, and using feedback to support ongoing growth and effectiveness.

• Communicating Effectively

  The program strengthened Coordinators’ ability to communicate with clarity, empathy, and adaptability. They developed skills in active listening, asking purposeful questions, and flexing their communication style to build stronger, more collaborative relationships with team members and stakeholders.

• Leading High-Performing Teams

  Coordinators explored the foundations of high-performing teams—trust, healthy conflict, shared commitment, and accountability. They recognised their role in shaping team culture, balancing operational responsibilities with people leadership, and modelling behaviours that enable strong team performance.

• High-Performance Conversations

  Coordinators built confidence in using a coaching approach to lead more meaningful conversations. They developed their coaching practice, supporting team members to reflect, grow, and take ownership of their development. Coordinators identified ways to embed coaching into everyday leadership.

• Leadership in Practice

  Coordinators applied their learning through reflection, peer learning, and real-time experimentation. They began embedding new leadership behaviours into daily work—enhancing communication, building trust, and supporting team development through more intentional, values-aligned leadership.