latrobe city council
team leaders leadership program
OrganisationAL Profile
Latrobe City Council is a key regional local government authority located in the Gippsland region of Victoria. It serves a diverse and dynamic community across major towns including Morwell, Traralgon, Moe/Newborough, and Churchill, as well as numerous smaller communities. As the economic and service hub of the region, Latrobe City plays a pivotal role in supporting local industry, energy transition, education, health, and innovation.
The Council is committed to delivering high-quality services, driving sustainable economic growth, and fostering liveable, resilient communities. With a strong focus on collaboration, strategic planning, and community engagement, Latrobe City Council continues to lead transformative initiatives that reflect the evolving needs and aspirations of its residents.
PROGRAM OVERVIEW
Latrobe City Council
Team Leaders Leadership Program
Building on the successful structure of earlier programs, ALA’s agenda-setting process was used to empower Team Leaders to surface and explore their most relevant adaptive leadership challenges.
This ensured the learning experience was grounded in the real-world context of frontline leadership and aligned to the Latrobe City Council Leadership Competency Framework.
Key areas of focus included leading with personal responsibility, values-based leadership, effective communication, applying a coaching mindset, and holding high-performance conversations.
The program placed strong emphasis on cultivating a high-performance leadership culture among Team Leaders—one built on accountability, collaboration, and shared vision.
Team Leaders were supported to lead with confidence, strengthen team engagement, and actively contribute to a positive, unified organisational culture across Latrobe City Council.
Latrobe City Council
Team Leaders Leadership Program
Latrobe City Council engaged the Australian Leadership Academy (ALA) to deliver a tailored leadership and high-performing team program for Team Leaders.
The program extended the leadership development pathway already established for Executives, Managers, and Coordinators, and was designed to strengthen leadership capability at all levels of the organisation while fostering a consistent, values-driven leadership culture.
Latrobe City Council
Team Leaders Leadership Program
team leaderS - Program Feedback (Completed)
ALA’s leadership program was motivational and challenging?
94% strongly Agree
ALA’s approach supported the needs of the Team Leaders?
93% strongly Agree
The Team Leaders actively
participated in the program?
92% strongly Agree
ALA’s leadership facilitator was
credible and effective?
98% strongly Agree
“it is one of the first courses that i felt has been wortwhile. i have learned a lot.”
Team Leaders Delegate Feedback
To what extent would you recommend the Australian Leadership Academy?
93% STRONGLY AGREE (C)
Program outcomes
Leading Self
Team Leaders deepened their self-awareness and aligned more intentionally with the organisation’s values. They reflected on their mindset, behaviour, and energy, recognising the impact these elements have on team dynamics and performance. A strong commitment was made to modelling organisational values and using feedback as a catalyst for personal and professional growth.
Leading with Effective Communication
The program enhanced Team Leaders’ ability to communicate with clarity, confidence, and empathy. They developed skills in active listening, asking purposeful questions, and adapting their communication style to meet the diverse needs of team members. This supported stronger relationships, improved collaboration, and more meaningful engagement across the organisation.
Leading High-Performing Teams
Team Leaders explored the foundations of high-performing teams, including trust, healthy conflict, commitment, accountability, and results. They identified their role in shaping a positive team culture, fostering collaboration, and enabling performance. The distinction between managing tasks and leading people was reinforced, along with the importance of role modelling consistent, values-aligned behaviours.
Leading with High-Performance Conversations
Team Leaders developed confidence in adopting a coaching mindset. They identified practical ways to embed coaching into everyday interactions, enabling more open, future-focused conversations. This shift supported greater empowerment, accountability, and team engagement, while building a culture of continuous learning and feedback.
Practical Integration and Ongoing Development
Team Leaders applied their learning through real-time experimentation, reflection, and peer learning. They began embedding new leadership practices into their daily work, engaging in more constructive conversations, and supporting team development through trust-based relationships. Their ongoing commitment to growth positions them to lead with purpose, adaptability, and impact.
“i really enjoyed the program. the facilitator was engaging, knowlegeable
and engaging.”
Narelle Murdoch
Acting Team Leader, Customer Experience and Libraries
“the importance
of undertanding anthrapology for
effective leadership.”
Dustin Hodge
Program Manager, Sports Legacy
“very interactive
and tailored
to our experience.”
Kate Cumming
Community Engagement Officer
“just thank you.”
“very engaging and interesting”
Sara McAlister
Family Services Officer
“great, interactive, engaging,
best workshop
i have done.”
Chelsea Hearn
Customer Focus Agent
